Privacy policy

1. Who we are

VeritMoney is a brand of Veritron AI LLC, a California limited liability company (Entity No. B20250111015) with its principal office at 3360 Celeste Dr, Riverside, CA 92507, United States. Veritron AI LLC is registered with the Financial Crimes Enforcement Network (FinCEN) as a Money Services Business. In this policy, "VeritMoney", "we", "us" and "our" mean Veritron AI LLC.

This policy explains what personal information we collect, why we collect it, who we share it with and the choices you have.

2. Information we collect

Information you give us

• Contact details: name, email address, phone number and country, for example when you join the early-access list or contact us.
• Identity information: date of birth, nationality, government ID documents, a selfie or short video for identity checks, and proof of address.
• Business information: company name, registration documents, tax identification numbers, and the names and details of owners, directors and authorised users.
• Financial information: bank account details for withdrawals, source of funds and the nature of your work or business.
• Communications: messages, complaints and call notes when you contact us.

Information we collect automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed and approximate location derived from your IP address.
• Transaction data: once accounts are live, the payments you send and receive, including amounts, dates, currencies and the names of payers and recipients.

Information from others

• Identity verification, fraud prevention and sanctions screening providers.
• Our licensed partner institutions that provide account details and payment services.
• Public sources, such as company registers and government sanctions lists.

3. How we use information

• To respond to you and manage the early-access list.
• To verify your identity and open and operate your account.
• To process payments, currency conversions and withdrawals through our partners.
• To meet legal duties, including anti-money laundering, counter-terrorist financing, sanctions screening, record keeping and reporting to authorities.
• To detect and prevent fraud, abuse and security incidents.
• To provide customer support and handle complaints.
• To improve our website and services, and to send service messages. We send marketing emails only where the law allows, and you can opt out at any time.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising.

4. How we share information

Who	Why
Licensed partner institutions	To issue account details, hold customer funds and carry out payments.
Service providers	Identity verification, screening, hosting, security, customer support and communications, under contracts that limit their use of your data.
Regulators, law enforcement and courts	Where the law requires it, including reports required under the Bank Secrecy Act.
Professional advisers	Auditors, lawyers and accountants, under confidentiality duties.
A buyer or successor	If our business is sold, merged or restructured, subject to this policy.

5. How long we keep it

We keep personal information only as long as we need it for the purposes above. Financial regulations generally require us to keep identity and transaction records for at least five years after an account closes or a transaction completes. Early-access list details are deleted if you ask us, or if we have not opened service in your region within a reasonable time.

6. How we protect it

We use administrative, technical and physical safeguards, including encryption in transit and at rest, two-factor sign-in, access controls based on job role and regular reviews of our service providers. No system is completely secure, so please keep your sign-in details private and tell us straight away if you suspect unauthorised access.

7. Your choices and rights

Depending on where you live, you may have the right to:

• Know what personal information we hold about you and receive a copy.
• Correct inaccurate information.
• Ask us to delete information, unless we must keep it by law.
• Object to or limit certain uses, and opt out of marketing emails.
• Withdraw consent where we rely on it.

To make a request, email privacy@veritmoney.com. We will verify your identity before acting on a request and respond within the time the law requires. We will not treat you differently for exercising your rights.

8. California residents

If you live in California, the California Consumer Privacy Act (CCPA) gives you the rights described above, including the right to know, delete and correct, and the right to limit use of sensitive personal information. Some information we collect for financial services is covered by the federal Gramm-Leach-Bliley Act instead of the CCPA. In the last 12 months we have collected the categories of information listed in section 2 for the purposes in section 3. We have not sold or shared personal information as those terms are defined by the CCPA. You may use an authorised agent to make a request on your behalf.

9. International transfers

We are based in the United States, and our partners and service providers may process information in other countries. When we transfer information across borders, we use contractual and other safeguards required by applicable law.

10. Children

Our services are for adults aged 18 or over. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.

11. Cookies

This website uses only the cookies and similar technologies needed for it to work and stay secure. Our pages load fonts from Google Fonts, which receives your IP address when you visit. If we add analytics or other cookies, we will update this policy and ask for consent where required.

12. Changes to this policy

We may update this policy from time to time. We will post the new version here and change the "Last updated" date. If a change is significant, we will let account holders know before it takes effect.

13. Contact us

Veritron AI LLC (VeritMoney)
3360 Celeste Dr, Riverside, CA 92507, United States
Email: privacy@veritmoney.com